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Terms & Conditions

Legal template — This text follows standard GDPR patterns. Professional legal review is recommended before use in high-value contracts.

1. Introduction and acceptance

These Terms and Conditions (the "Terms") govern your use of vorba.dev and the professional services offered by Matei-Radu Chetreanu, Authorized Sole Proprietor (PFA) (referred to as "vorba", "we", or "the Provider"). By using our site or contracting our services, you agree to these Terms. If you do not agree, please do not use the services.

2. Provider identification

Matei-Radu Chetreanu, Authorized Sole Proprietor (PFA)
Tax ID (CIF): 54624380
Trade Registry: F2026023727001
Business address: B-dul Bucureștii Noi 136, et. Parter, ap. 5, Sector 1, București, România
Brand: vorba (vorba.dev)
Email: [email protected]

3. Services offered

vorba offers professional services in:
  • Custom software development (web apps, internal systems, AI agents)
  • Technical audit and digital transformation
  • Strategic consulting on software architecture
  • System implementation and integration
Services are intended EXCLUSIVELY for business (B2B) clients. We do not offer consumer (B2C) services.

4. Contracting process

  1. Initial inquiry — via the website form or directly to [email protected]
  2. Free 48-hour audit — preliminary analysis and initial plan, no obligation
  3. Commercial proposal — detailed, with scope, deliverables, fixed price
  4. Separate service contract — signed before any work begins
  5. Execution and delivery — per agreed milestones
  6. Acceptance and final payment
The free 48-hour audit is a commercial offer without contractual obligation for either party.

5. Pricing and payment

  • Prices displayed are for B2B clients only
  • Standard model: fixed price per project, not hourly
  • Payment per the individual contract's milestone schedule
  • Methods: bank transfer, card via Stripe
  • All prices in EUR or RON, VAT-exclusive while PFA is below VAT threshold
  • Invoices are issued per Romanian fiscal law and transmitted via SPV/email
  • Payment terms: maximum 14 days from invoice issuance unless otherwise specified

6. Delivery and acceptance

  • Delivery deadline is stipulated in the individual contract
  • A deliverable is considered accepted if no written feedback is received within 7 business days of delivery
  • Scope changes after approval are billed separately (change request)

7. Intellectual property

  • Custom source code developed for the client becomes the exclusive property of the client upon final payment
  • Generic components, open-source libraries, and frameworks remain at their original source
  • vorba's techniques, methodologies, and know-how remain vorba's property
  • vorba may publicly reference the project (case study) only with the client's express consent

8. Confidentiality

vorba and the client will maintain confidentiality of business information received during the collaboration for 5 years after contract termination. Exceptions:
  • Information already public
  • Information requested by competent authorities
  • Generic technical information (best practices, architectural approaches)

9. Personal data processing

During contract execution, vorba may access the client's personal data. In such cases, vorba acts as the PROCESSOR and the client as CONTROLLER. A separate Data Processing Agreement (DPA) will be signed per Art. 28 GDPR. For details on site visitor data processing, see our Privacy Policy.

10. Warranties and limitations

  • vorba warrants that services are performed with the reasonable professionalism expected in the software industry
  • For bugs reported within 30 days of delivery, vorba commits to free remediation
  • After 30 days, technical support is available under a separate maintenance contract
  • vorba's total liability is capped at the amount paid under the individual contract
We are NOT liable for:
  • Lost profits or opportunity
  • Indirect or consequential damages
  • Opportunity costs
  • Losses caused by third-party providers (cloud, SaaS)

11. Force majeure

Neither party is liable for delays or non-performance caused by force majeure events (war, natural disasters, officially declared pandemics, major internet infrastructure outages).

12. Termination

Either party may terminate the contract:
  • By mutual agreement
  • For material breach, after written notice and 14-day cure period
  • For insolvency or bankruptcy proceedings of the other party
Upon termination:
  • The client pays for work performed up to the termination date
  • vorba returns all client data and deletes internal copies within 30 days

13. Governing law and jurisdiction

The contract is governed by Romanian law. Any dispute will be resolved:
  • Amicably through direct negotiation
  • Through SAL.ro mediation (optional)
  • Ultimately by the competent courts at vorba's seat (Bucharest)
For Swiss clients: we apply Romanian law but accept the alternative jurisdiction of Zürich courts for contracts under CHF 50,000.

14. Notices

All official notices are transmitted by email to:
  • vorba: [email protected] (with delivery confirmation)
  • Client: at the contact address provided at contracting

15. Modifications

These Terms may be modified. Changes will be announced to active clients at least 30 days before taking effect. Continued use of services after modification constitutes acceptance of the new Terms.

16. Severability and entire agreement

If any clause of these Terms is declared invalid, the remainder stays in force. These Terms, together with the individual service contract and the Privacy Policy, represent the entire agreement between the parties. Last updated: 18 mai 2026